Privacy Policy
Effective Date:
28May2025
Regenerative Health Center (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect personal and health-related information, including through our website, lead generation tools, medical intake forms, and AI interactions (including our virtual assistant, Dr. Morgan Reed).
This policy complies with the Health Insurance Portability and Accountability Act (HIPAA) ,California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR), to the extent applicable.
1. Scope of This Privacy Policy
This Privacy Policy applies to all information collected:
Through our main website and client-facing portals, Via lead capture and marketing forms, During patient intake or consultation booking, In interactions with our AI virtual assistant (e.g., Dr. Morgan Reed)and From affiliated clinics and providers using our services.
2. Information We Collect
We may collect the following types of data:
A. Personal, Business and Contact Information
Name, email address, phone number, mailing address, age, gender, and related demographics
B. Technical and Usage Data
Device type, IP address, browser information. Interaction logs with the AI assistant or web forms. Cookies and tracking pixels (see Section 7)
3. How We Use Your Information
We use your information for the following purposes:
To provide health consultations and regenerative therapy services. To connect you with affiliated clinics and providers. To respond to inquiries and manage appointments. To improve our website, AI assistant performance, and user experience. For compliance with legal and regulatory obligations. For marketing communications (with opt-out capability).
4. How We Share Information
We DO NOT sell your personal or health information. We may share information:
With licensed healthcare providers affiliated with our network. With service providers (e.g., hosting, CRM, AI processors) under binding agreements. With government authorities or legal entities when required by law. In the event of a business transfer or acquisition (with appropriate safeguards).
All partners and vendors are bound by strict confidentiality and data protection obligations.
5. AI Assistant Disclosures – Dr. Morgan Reed
Interactions with Dr. Morgan Reed are logged for quality, support, and compliance purposes.
Disclaimer: AI interactions are for informational and customer service purposes only and do not constitute medical advice. Always consult with a licensed healthcare provider for clinical concerns.
Information shared with Dr. Morgan Reed may be analyzed to improve service but is treated with the same confidentiality and protections as other intake data.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
Access, update, or correct your personal informationRequest deletion of your data (subject to legal and medical record retention requirements)Object to or restrict processing of your dataOpt out of marketing communicationsRequest a copy of your data in portable format (GDPR)
To exercise your rights, contact us at:
📧 [email protected]
📍 Regenerative Health Center, California
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Analyze website traffic and user behavior, Personalize experiences and retarget ads to Improve marketing performance
You can manage cookie preferences through your browser settings. For EU/EEA users, a consent banner is provided in compliance with GDPR.
8. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
Encrypted storage of PHI Access controls and authentication. Regular system audits and monitoring HIPAA-compliant partners and cloud vendors.
Despite our efforts, no system is 100% secure. We urge you to use caution when sharing sensitive data online.
9. Data Retention
We retain personal and medical data as required by law and industry standards, generally:
AI logs and interaction history – Purged periodically or anonymized unless medically relevant
10. Children’s Privacy
Our services are intended for adults aged 18+. We do not knowingly collect data from children under 13 without verified parental consent. If you believe a child’s information was submitted to us, contact us immediately.
11. International Data Transfers
If you are located outside the U.S., your data may be transferred to and processed in the United States. We implement appropriate safeguards such as Standard Contractual Clauses (SCCs) for such transfers in compliance with GDPR.
12. Ownership of Data and Intellectual Property
All content, proprietary tools (including Dr. Morgan Reed), processes, and technologies used on our platforms are the intellectual property of Regenerative Health Center. However, the platform in which Dr. Morgan Reed, is built and created, is the property of United One Media Group. You may not reproduce, distribute, or use our content without written permission.
All patient and lead data remain securely held and are not transferred to any third party for commercial purposes without consent.
13. Limitations of Liability
We are not liable for damages resulting from:
Reliance on AI-based responses, Misuse of our platforms, Unauthorized access beyond our control, Third-party platform breaches (e.g., CRMs, email services)
This limitation applies to all jurisdictions to the fullest extent permitted by law.
14. Jurisdiction
This policy is governed by the laws of the
State of California, without regard to conflict-of-law principles. All disputes shall be resolved in courts located in California.
15. Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on our website with a new effective date. Material changes will be communicated via email or banner notifications.
16. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]
📞 (872) - 231 - 4716
📍 Regenerative Health Center